Legal notice

Privacy statement

Legal Notice and Disclaimer

The protection of your privacy is particularly important to us, including your visit of our website. This document explains how we collect, process, and use your data. In all cases, this is done in conformity with the provisions of data protection laws.

General Information, Protocol Data

The Data Protection Act of Lower Saxony  (Niedersächsische Datenschutzgesetz) and subsequently the Telecommunications Act and Telemedia Act protects personal data. These are data that relate to natural entities. Data of legal entities are not protected by these acts.

Personal data are information that are assigned to your person (e.g. your name, phone number or email address). Information which cannot be assigned to your person (e.g. number of visitors of the website) are not included.

Collection, Processing, and Use of Your Personal Data

When accessing our website, the following data, which might enable identification, will be saved on our servers for backup purposes.

  • IP address
  • date
  • time
  • sites visited
  • current document
  • http status code

Further personal data will only collected if they are given voluntarily, for example when making an inquiry or registration.

Details on data protection

As a rule, you may access our websites without giving away personal data. In case we need your name, address or other personal data, you will be notified. Your personal user data will be put to use in order to make our service to you as comfortable as possible and to improve it.

If you agree to transmit your personal data to us via the internet, we will process them carefully and with strict adherence to the Lower-Saxon Data Protection Act (NDSG).

User data collected by your access of our website, will be saved for backup purposes and may  enable identification (e.g. IP-address, date, time, websites visited). These data will be processed in order to analyze user behavior and to create statistics. There will be no person-related analysis. We reserve the right to statistic analysis of anonymous data.

Transfer of personal data to third parties

If it becomes necessary to transfer data to service providers due to contract data processing, these providers are bound by contract to adhere to NDSG, further legal regulations and our privacy statement. In so far as we are obliged by law or court order, your data will be transferred to authorities entitled to receive such data in the extent required.

For any other purposes, we will not transfer any of your data without your explicit agreement.


We save your data on especially secure servers. Access is granted only to few, authorized people who are employed in the technical, commercial, and editorial maintenance of the servers.

Right of withdrawal

If you request it, we will not use any personal data for further contact and /or delete them. Any data that is absolutely necessary for order processing of commercial purposes are excluded from cancellation or deletion.

We ask for your understanding that in case of withdrawal, we cannot provide any personalized service since this is based on the use of customer data.

Use of cookies

Cookies collect text information during an online session and store them in a special file in ASCII format on the user’s hard disk drive. The user’s browser controls where the cookies are saved. Cookies are information that are sent back to the server during the following visit to the website. They can only be accessed by the server that saved them in the first place.

We only make use of cookies if they are essential for the use of applications and to ease navigation of our website. The provided information will not be forwarded to any third parties since they are only used for the reasons stated above.

Most browser settings automatically accept cookies. This function may be deactivated in your browser at any time. You can set your browser to notify you each time a cookie is sent.


For internal statistics, Abwasserverband Braunschweig employs Piwik, an open-source software for statistical assessment of visitor accesses. Piwik makes use of so called cookie text files which are saved on your computer and enable an analysis of your use of the website. We utilize this information to assess the use of our website and to collect reports on website activities. You may prevent the installation of cookies in your browser’s settings, though this might hinder your access to certain functions on our website. By using the website, you agree to our processing of your data with the purposes and the way described above. Piwik employs an active plug-in called “AnonymizeIP“, so that your IP address will be made anonymous immediately after processing. This prevents the collection of your IP number in our statistics.

Piwik has been tested and recommended by the independent Center for Data Protection Schleswig-Holstein (Unabhängigen Landeszentrum für Datenschutz Schleswig-Holstein).

For further information about Piwik please visit:

Links to other websites

Our website may contain links to other websites. We take no responsibility for the content or the adherence to data protection rules by these websites.

Changes to this notice

If any changes to the conditions of this privacy statement occur, we will provide these changes and update the date of change correspondingly. That way, you are always able to see what data is collected online, how it is used and what options are provided.